Terms of return
Return of products can take place within ten days from the date which is refered on the voucher. The product must be in the original package and not used.
If the product is not our production, the return can be accepted only if the supplier agrees.
In no case the money are returned. Your account will be accredited.
In any case you are informed by e-mail.
Return procedure
1. You send us an e-mail and you tell us the product and the reason you want to return it.
2. You are waiting for our response.
3. You put the product in its package (if there is one), in a way tha it will be safe while it is shipped. Finally you are returning the product with the shipping company that we will arrange. The customer will incur the return expenses.
We have the right to decline the return if there is a reason. |
